Terms & Conditions

Welcome to Troubl&s — a brandbuilt on nature, transparency, and trust. These Terms & Conditions("Terms") govern your use of our website and your purchase of any products from us. By accessing www.troubl8s.co.uk or placing an order, youagree to be legally bound by the following:

Company Details

Troubl&s is a UK-based company specializing in all-natural haircare products.

Email: contact@troubl8s.co.uk

Website: www.troubl8s.co.uk

Product Use Disclaimer

» Troubl&s products are for external use only and must be used in accordance with all instructions provided on our packaging, website, and communications.

» We strongly recommend following all storage guidance, including keeping the product in a cool, dry place away from direct sunlight, as it contains fresh and natural ingredients with no synthetic preservatives.

» Product results may vary based on individual hair type, condition, and usage.

👉 Ingredient Sensitivity & Allergies

All ingredients are clearly listed on each productand on our website. While we use high-quality, plant-based ingredients,customers should perform a patch test before full use, especiallyif they have sensitivities or allergies. Troubl&s is not liable for any adverse reactions or misuse of products.

👉 Visual Representation Disclaimer

Product images on our website and marketing materials are for illustrative purposes only. Because our products are made from fresh, natural fruits, herbs, and oils, colour, texture, scent, and consistency may vary between batches. This is normal and expected with natural products and does not affect the quality or performance.

👉 Pricing & Payment

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change product prices, descriptions,and availability at any time without notice. Payment must be made in full at the time of purchase via our secure checkout system.

👉 Shipping & Delivery

Orders are made to order and are typically processed within 2–3 business days. Shipping timelines vary by region; UK orders typically arrive within 3–5 business days. We are not liable for delays caused by courier services,customs, or circumstances beyond our control.

Returns & RefundsPolicy

Due to the natural and perishable nature of ourproducts, we do not accept returns or offer refunds on openedor used items.If your product arrives damaged or defective, contact us within 7 days of delivery at contact@troubl8s.co.uk with photo evidence, and we will do our best to resolve the issue.

Intellectual Property &Trademarks

All content on this website — including productnames, logo, images, design, and written material — is the property of Troubl&s and protected by copyright and trademark laws. You may not reproduce, modify, distribute, or use any of our intellectual property without prior written consent.

Limitation of Liability

To the maximum extent permitted by law:

✅ Troubl&s shall not be liable for any indirect, incidental, or consequential damages, including but not limited to allergic reactions, hair damage due to misuse, or financial loss.
✅ Your use of our products and site is at your own risk.
✅ Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Wholesale & Resale

Purchasing products for resale or whole sale distribution is strictly prohibited without prior agreement.If you wish to become a stockist, please contact us directly.